You can use a credit card or debit card to pay for your subscription plan - all major Credit and Debit cards are accepted.
You can easily upgrade your subscription on the Billing page of your account. Simply select and pay for your new desired plan and the new subscription period will be updated.
Yes, you can. To cancel your account, please call our contact centre +852 3051 9339 and an ecommerce consultant will assist you with the closing of your account. They will be available during our office hours, from 9am to 7pm Mondays to Friday, excluding public holidays.
(Please note - When your subscription with Shopmatic is cancelled, all data and images will be deleted after the expiration date of your current subscription. Future subscriptions will require you to re-build your site from scratch. Shopmatic does not provide any refunds on unused subscription periods)
No commission is taken by Shopmatic, from your online store sales.
The 15 day free trial on Shopmatic is unique as it gives you the full experience of selling online. Set up an online store, integrate payments and shipping, list on marketplaces and actually sell your products online in your free trial period.
We do not limit any of our features and services on any subscription plan. Our pricing plans are devised to give all our customers an equal opportunity to successfully sell online. The different plans vary only on the number of months you subscribe with us. Our annual plan gets you the most savings.
Once you subscribe, you will receive an invoice for the full amount via email. When your subscription is due for renewal you will receive a reminder seven (7) days before the due date to help you continue using our services, without any disruptions.