Simple and flexible
pricing plans

• What are the plans offered by Shopmatic?

  Shopmatic currently offers transaction and subscription plans, each subject to specific conditions and fees.

  
  

  How can I pay or confirm my subscription?

  You can use a credit or debit card to pay for your subscription plan – all major credit and debit cards are accepted. In addition to credit and debit cards, India customers can use your Paytm wallet, UPI or net banking to pay for their subscription plan.

  
  

  How do I change my subscription plan?

  You can easily switch between the subscription plans available. Simply select the plan on your Billing page and pay for your new desired plan and the new subscription period will be updated.

  
  

  Can I cancel my subscription plan anytime?

  Yes, you can cancel your subscription at any time, at the Profile & Billing page of your account dashboard. When you cancel the subscription, you will automatically move to the transaction pricing model at the end of your subscription cycle. Shopmatic does not provide refunds.

  How can I get a free custom domain?

  First time subscriptions to the 6-month or the 12-month plans can avail one (1) custom domain per account, free of charge for the first year. Subsequent annual renewal charges will be chargeable to the account and subject to the prevailing fees.

  Are there any additional charges to integrate with payment partners or shipping & logistic partners?

  Shopmatic does not charge for any integrations. However, some partners may require a deposit when you create an account on their platform. Please refer to these requirements at the partner integration pages of your Shopmatic account to select partners most suited for your business needs.

• Are there more features available in the higher plans?

  The higher plans will offer more savings for your business. Our pricing plans have been devised to give all our customers an equal opportunity to successfully sell online. Hence all plans offer equal features and service benefits.

  
  

  What are the benefits of taking a subscription?

  Stores on a subscription plan are exempt from the 3% transaction fee and the monthly hosting fee charges. Listing on our exclusive platform, Shopmatic World, is complimentary for the full duration of the subscription. A free custom domain is available per account on the first time subscription to your 6-month or 12-month plan. Finally, subscribers get complimentary access to phone support from ecommerce consultant each month (up to four (4) free training sessions of thirty (30) min slots each).

  
  

  Does Shopmatic take any commission from my own sales?

  Accounts on a subscription plan are fully exempted from the 3% transaction fee and monthly hosting fees. Stores on the Transaction Model will be subject to the transaction fee and monthly hosting fees.

  
  

  Do I get any consultant support?

  Subscribers can avail complimentary phone support from our ecommerce consultant of up to four (4) training sessions of thirty (30) min slots, each month.

  Does Shopmatic provide additional services to help me grow my business?

  Absolutely! Shopmatic offers expert services and promotes events to help you improve your product listing and ultimately your sales. Please note that our expert services and events are subject to specific terms and conditions. Read them carefully before purchasing any of them to make sure they suit your needs.
  Click here to access the expert services and events available.

(*) Monthly Hosting Fees apply to the accounts created as of 13 February 2020 under the Transaction Model (or downgraded from Subscription Model as of that date). All Transaction Model accounts created before 13 February 2020 will continue to be charged solely the Annual Hosting Fee and applicable Transaction Fees until 13 March 2021 and, after that, Monthly Hosting Fees will be charged every thirty (30) days.